3. OR, call in the order and credit card information to (808) 982-9880. We accept MasterCard, VISA or Discover Card credit cards.
Go to ORDER FORM
FUKU-BONSAI PRODUCES THE HIGHEST QUALITY / HIGHEST VALUE PRODUCTS; PROVIDES EXCEPTIONAL CUSTOMER SERVICE, AND LEGENDARY PACKING AND SHIPPING! TRY US!
FEDEX INFORMATION & SERVICE STANDARDS
FedEx shipping! We were amongst the first FedEx shippers from Hawaii and now along with other members of the Hawaii Shippers Association, we've negotiated attractive rates and pass them on to you! All parcels to the Continental U.S. are sent 2nd Day Air. Overnight delivery is not available to the East Coast and our standards of not shipping to destinations below freezing will get parcels safely to destination. The first few pounds are costly, but for larger orders, the rates are lower. So combine orders with friends and family and save! Over the years, FedEx has standardized to become much more efficient.
Expert packing and FedEx tracking! We've developed unique methods to secure the plants (and Micro-Lobster tanks) and ship whenever temperatures at the destination areas are above freezing. We use 60-hour shipping heat packs and insulated packing materials when necessary. Items arrive safely . . . guaranteed! Please be sure to include your email address with your order and we will confirm shipping and send you the FedEx tracking number.
Once you receive your FedEx tracking number, go to www.fedex.com, type in your tracking number, and follow your parcel as it leaves Fuku-Bonsai, goes through the hubs, and on to a truck to deliver to you.
If you need parcels held for pick-up at your nearest FedEx station, call FedEx directly! Once you know the FedEx tracking number, call the FedEx toll-free number 1-800-463-3339. For residential deliveries, FedEx will simply leave it at the door as a signature is not required. So parcels are known to sit in cold weather even if someone is home! They will not call you, but you can make arrangements to pick up your parcel at the nearest FedEx station where it will be held in a warm area.
For security and cold weather shipping! Business addresses are recommended as FedEx automatically requires a signature when a parcel is left at a business address. It's still the responsibility of the recipient to check with their company's receiving station.